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🤐 Stop asking questions to find insights / PM Snacks 63
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🤐 Stop asking questions to find insights / PM Snacks 63

Learn how to improve your discovery interviews by not asking questions, a few good principles and how "the browser company" works on its wonderfully crafted new web browser (Arc)

Olivier Courtois - uKu
Sep 8, 2022
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🤐 Stop asking questions to find insights / PM Snacks 63
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After reading this edition, if you find the content useful, consider liking itĀ (ā¤ļøĀ is next to my profile picture). It helps me better understand what topics are interesting for you!


Hey, it’s been my longest break (almost 2mo) since I started writing this newsletter. I hope you had a beautiful summer. Now, let’s get back to school!

Thanks for reading Productverse! Subscribe for free to receive new posts and support my work.

1ļøāƒ£Ā Ā What if we stopped asking questions and just actively listened?
Jul 2022 • 15 min read • #discovery
What if you had been doing it all wrong? Pierre shares some counter-intuitive thoughts on why asking less questions leads to better interviews.
1/ He argues that most people need time to reach the right level of consciousness when asked a question (= necessary to uncover insights)
2/ Stop asking 10 questions in a row. Instead, ask one question, and rephrase + use silence to let people share deeper thoughts

2ļøāƒ£Ā Ā Product Management Principles
May 2020 • 8 min read • #selfimprovement
I’ve been sitting on this link for a while and thought that this was the best time to share it. For me, these principles have been a refresher before ā€œgoing back to schoolā€. I also happen to love ā€œliving documentsā€, and can’t stress its usefulness enough! Document your best tips (and share it with your team regularly).

3ļøāƒ£Ā Ā Technology Skills for Product Managers
Jun 2020 • 17 min read • #tech
In my company, we’ve been onboarding new people with limited technical knowledge: from mindsets to frameworks. I have shared this article with the new hires many times already since it introduces a few important concepts like client/server side, web stack, programming languages, and databases. If you know someone that wants to learn, share this link!

4ļøāƒ£Ā Ā Optimizing For Feelings
Jun 2022 • 7 min read •  #design #product #inspiration
Sometimes you discover a truly well designed and promising software. In fact it works so well that on a daily basis people spontaneously share why they love it on twitter. It’s completely what I feel too since I started using Arc web browser. I’m fascinated with the way they work. Read the article to learn why they are optimising for ā€œfeelingsā€, browse their company website to learn about their values and watch this brilliant video to discover their vision. It’s peak performance kind of content! So inspiring.

ā³Ā  Why do people hate product managers?
Aug 2021 • 4 min read • #selfimprovement
Most clicked link, shared one year ago in PM Snacks 44.
If you are lucky, you might have just enjoyed a vacation and you're well-rested... Keep calm for this breaking news: 1/ some people hate us, 2/ for good reasons. Learn more about our sins and what to do to avoid them. I've been an over-stepper at times until I learned to empower the team (this article from PM Snacks #35 might help) & can still be a complexifier (when I'm passionate about a product). What about you?

— Last but not least, my favorite Twitter joke…

Twitter avatar for @dani_half
Dani Halfin @dani_half
I feel personally attacked šŸ˜…
Image
3:42 AM āˆ™ Aug 20, 2022
380,731Likes38,126Retweets

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A warm welcome to the 69 new subscribers,Ā we are nowĀ 2184 readers strong!

Thank you for reading this far.
HaveĀ a great week!

Olivier CourtoisĀ 
10y+ in product, co-founder of šŸ„• uku.wtf,Ā coach & advisor


Psst… one last thing, help me promote & improve this newsletter by liking or sharing it šŸ‘‡

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